Data-deletion instructions

Request access, correction or deletion

To ask about information relating to you, request a correction or request deletion, contact the operator using the email below. You do not need to disclose a password, access token, identity document or your entire chat history.

1. Use the subject Command Centre — data request.
2. Say whether you want access, correction or deletion. Identify the relevant phone number or record and approximate date so the operator can locate it.
3. The operator will check the requester's relationship to the information before disclosing or deleting it, and confirm the outcome or explain any information that cannot be removed.

Deletion requests require manual handling. They should cover relevant inbox events, derived job records, documents and uploaded files, workflow and approval records, and backups or exports held by the operator. Deleting only an application in the dashboard does not remove every related message, audit record or backup.

Stopping messages, disconnecting an integration or removing the app from Meta does not by itself erase existing local records. Local deletion does not remove a message from another recipient's device or control records retained independently by Meta, WhatsApp, Cloudflare or an employer.

Requests are handled manually through the contact below. No automated deletion endpoint or guaranteed response period is currently implemented.

Contact